Help Center

Need help? We're here to assist you with any questions or concerns.

Contact Information

Email

support@jubasook.com

Location

Juba, South Sudan

Business Hours

Monday - Friday: 8:00 AM - 6:00 PM

Saturday: 9:00 AM - 4:00 PM

Sunday: Closed

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

How do I place an order?
Browse products, add items to your cart, and proceed to checkout. Currently, we use cash on delivery - you'll arrange payment directly with the seller.
What payment methods are available?
We currently support cash on delivery. Always meet in safe, public locations and inspect products before payment.
How long does delivery take?
Delivery times vary by vendor and location. You'll coordinate directly with the seller to arrange delivery or pickup.
What is the return policy?
Returns are handled directly between buyers and sellers. Contact the vendor immediately if you have issues with your order.